Terms of Service
1. Introduction
Welcome to Mike’s Coastal Expeditions, LLC (“we,” “our,” or “us”). These Terms of Service (“TOS”) govern your use of our website and services related to booking kayak and stand-up paddleboard (SUP) tours and rentals. By using our website, you agree to comply with and be bound by these TOS. If you do not agree to these TOS, please do not use our services.
2. Booking and Reservations
2.1. Booking Process: By making a booking on our website, you agree to provide accurate, current, and complete information about yourself and any other participants.
2.2. Consent to Contact: By booking a tour or rental, you consent to being contacted via email and SMS for the status of your booking, further information about the booking, and reservation updates.
2.3. Payment: All bookings require full payment at the time of reservation. We accept various forms of payment as specified on our website.
3. Cancellations and Refunds
3.1. Cancellation by You: If you need to cancel your booking, please refer to our cancellation policy outlined on our website. Refunds, if applicable, will be processed according to the policy.
3.2. Cancellation by Us: We reserve the right to cancel any booking due to unforeseen circumstances, including but not limited to weather conditions or safety concerns. In such cases, you will be offered an alternative date or a full refund.
4. Safety and Liability
4.1. Participant Responsibility: All participants are required to follow safety instructions provided by our guides and staff. Failure to adhere to these instructions may result in termination of your participation without a refund.
4.2. Assumption of Risk: By participating in our tours and rentals, you acknowledge and accept the inherent risks associated with kayaking and SUP activities.
4.3. Liability Waiver: Participants may be required to sign a liability waiver before commencing any activity. Refusal to sign the waiver may result in the cancellation of your booking without a refund.
5. Privacy and Data Protection
5.1. Personal Information: We collect and use your personal information in accordance with our Privacy Policy, which is available on our website.
5.2. Communication: By booking with us, you agree to receive communications related to your booking via email and SMS. You may opt-out of promotional communications at any time by following the unsubscribe instructions in the messages.
6. Prohibited Activities
6.1. Unauthorized Use: You agree not to use our website for any illegal or unauthorized purpose. You also agree not to interfere with or disrupt the services provided by our website.
7. Changes to Terms of Service
We reserve the right to modify these TOS at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the modified TOS.
8. Governing Law
These TOS are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or relating to these TOS or your use of our services will be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
9. Contact Information
If you have any questions or concerns about these TOS, please contact us at mike@mce.tours or 239-791-2638.
By using our website and booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.